Privacy policy

At shop.vandenbeld.fr we protect your personal privacy and strive for a high level of data protection where, for example, we would never lend or sell your personal data to another company.

As a customer, you should read this privacy policy and information about how we collect, use and process personal data in order to understand our policy and feel safe with our processing of personal data. Our privacy policy also describes your rights and how you can contact us.

What is GDPR and what is personal data and processing of personal data?

GDPR (General Data Protection Regulation) is an EU regulation on how personal data may be processed. In Swedish, GDPR is called the data protection regulation and it regulates how companies and organizations must handle individuals’ personal data. Here you can read more about GDPR

Personal data is any kind of information that can be directly or indirectly attributed to an individual person who is alive, for example name, postal address, social security number and e-mail address. Even images and audio recordings of individuals that are handled digitally can be personal data even if no names are mentioned.

By processing personal data is meant everything a company or an organization does with personal data and examples of processing personal data are collection, registration, storage, processing and dissemination.

Who is responsible for the personal data shop.vandenbeld.fr (VANDENBELD Exclusive Wines B.V. collects?

VANDENBELD Exclusive Wines B.V. , Bevrijdingstraat 3 , 6701 AA Wageningen, Netherlands and with email address info@vandenbeld.fr is the data controller for the company’s processing of personal data.

Legal basis for our processing of your personal data

In order to fulfill the purchase agreement and manage your order when you shop at shop.vandenbeld.fr, we collect the following information:
Name
Delivery address
E-mail address
Mobile phone number (In case something goes wrong with your order and the amil doesn’t work)

The following processing of personal data will then take place to fulfill your order:
Delivery including notification
Order history
Payment (depending on the choice of payment option, the payment company may need more personal data such as social security number when buying on credit as invoice payment) including address control and possible credit information
Other processing that includes your order to be made as a possible return or complaint

Fulfillment of the purchase agreement

Agreements, such as in this case a purchase agreement, can form a legal basis for processing personal data. It is then required that the processing is necessary to fulfill an agreement with the data subject in this case to deliver an ordered product from shop.vandenbeld.fr

We like to communicate with our customers on an ongoing basis, and we therefore have a newsletter which we send a few times per year.

For us, it is important that only those customers who wish to receive the newsletter receive it, and we therefore collect consent from our customers to ensure that only those who wish receive the newsletter.

The customers who actively choose to receive our newsletter will receive the newsletter after giving their consent. It is as easy to stop being a subscriber to our newsletter as it is to become a subscriber: in all the newsletters we send out there is a clear link “Unsubscribe”. By clicking “Unsubscribe” you cancel your subscription and remove your consent and you will no longer receive newsletters.

You can also contact us at any time via the contact details mentioned above, and then preferably via our e-mail address info@vandenbeld.fr , and we will remove you as a subscriber.

Consent

Personal data may be processed if you have voluntary and clear consent from the person to whom the personal data refers.

In order to be able to handle matters in our customer service and to be able to, for example, organize activities and competitions on shop.vandenbeld.fr, we also handle personal data relevant to each case, which can be e-mail correspondence and information about your purchase on shop.vandenbeld.fr or information provided in in connection with a competition entry or an event.

Legitimate interest

The processing of personal data takes place in order to satisfy your and our legitimate interest in handling your customer service matter or your participation in competitions or events.

How long do we store data about you?

shop.vandenbeld,fr saves personal data until the purchase has been completed. If you have a account data is stored as long as you have said account. We can delete your account if you wish. Just contact us at info@vandenbeld.fr.

Who can we share your personal data with?

In cases where it is necessary for us to be able to offer our services, we share your relevant – we apply GDPR and work for data minimization – personal data with companies that are so-called personal data assistants for us. A personal data processor is a company that processes the information on our behalf and according to our instructions. We have personal data assistants who help us with:

1) Shipping companies

2) Payment solutions like Mollie payments.

When your personal data is shared with personal data assistants, it only happens for purposes that are compatible with the purposes for which we have collected the information, that is, to be able to fulfill our obligations according to the purchase agreement.

Cookies

Here you can read more about Cookies at shop.vandenbeld.fr